How to Use A/B Testing to Refine Your Digital Campaigns

How to Use A/B Testing to Refine Your Digital Campaigns
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Picture this scenario: You've crafted two different versions of your latest Facebook ad. One features a bold headline about your "unbeatable prices," while the other emphasizes your "award-winning local service." Both look great, but which one will actually drive more customers through your door?

This is where A/B testing transforms guesswork into data-driven success. Instead of wondering which approach works better, you can run both versions simultaneously and let real customer behavior guide your decisions. A/B testing — also known as split testing — is one of the most powerful tools in digital marketing, allowing you to compare two versions of an ad, email, or landing page to discover what truly resonates with your audience.

For businesses serious about maximizing their marketing ROI, A/B testing isn't just helpful — it's essential. At Zimmer Communications, we've seen how small, data-backed adjustments can dramatically boost campaign performance and help our clients achieve measurable results that matter.

Key Takeaways

  • A/B testing removes guesswork by comparing two versions of marketing content to see which performs better
  • Test one element at a time (headlines, images, CTAs) for clear, actionable insights
  • Even small changes can significantly impact engagement rates and conversion performance
  • Local businesses benefit especially from A/B testing as it reveals what resonates with their specific audience
  • Continuous testing leads to continuous improvement and better marketing ROI over time

What Is A/B Testing (and Why It Matters)?

A/B testing is the practice of comparing two versions of a marketing element — whether it's an ad, email, or webpage — to determine which one performs better with your audience. You show version A to half your audience and version B to the other half, then measure which generates better results based on your specific goals.

The beauty of A/B testing lies in its simplicity and power. Rather than making marketing decisions based on assumptions or personal preferences, you're letting actual customer data drive your strategy. This approach eliminates the costly trial-and-error cycle that many businesses fall into.

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Consider how seemingly minor changes can create major impacts. Switching from "Buy Now" to "Get Started Today" in your call-to-action button might boost click-through rates by 15%. Changing your email subject line from a question to a statement could improve open rates by 20%. These improvements compound over time, making A/B testing one of the most effective ways to optimize your marketing spend.

The key is consistency. Successful digital marketers don't just run one test and call it done — they build a culture of continuous testing and improvement that keeps campaigns fresh and effective.

What You Can Test in a Digital Campaign

The possibilities for A/B testing are virtually endless, but some elements tend to have more impact than others. Here are the most effective components to test in your digital campaigns:

Ad Creative Elements

  • Headlines and ad copy variations
  • Images, graphics, or video content
  • Color schemes and visual design
  • Call-to-action buttons and placement

Targeting and Delivery

  • Different audience segments
  • Geographic targeting areas
  • Time-of-day or day-of-week scheduling
  • Device targeting (mobile vs. desktop)

Email Marketing Components

  • Subject lines and preview text
  • Sender names and email addresses
  • Send times and frequency
  • Email layout and design

Landing Page Features

  • Page headlines and subheadings
  • Form fields and length
  • Button colors and positioning
  • Social proof and testimonials

The golden rule of A/B testing is to change only one variable at a time. Testing multiple elements simultaneously makes it impossible to determine which specific change drove your results. Start with the elements likely to have the biggest impact, such as headlines or primary images, before moving to more subtle variations.

How to Run an Effective A/B Test

Running a successful A/B test requires careful planning and execution. Follow these steps to ensure your tests provide meaningful, actionable insights:

Step 1: Define Your Goal

Before creating any variations, clarify exactly what you want to improve. Are you trying to increase click-through rates, boost conversions, improve email open rates, or drive more phone calls? Your goal will determine how you measure success and interpret results.

Step 2: Choose Your Test Variable

Select one specific element to test. This might be your ad headline, the main image, your call-to-action text, or your target audience. Remember: one variable per test ensures clear, interpretable results.

Step 3: Create Your Variations

Develop version A (your control) and version B (your variation). Make sure the difference between them is significant enough to potentially impact user behavior, but not so dramatic that you're testing multiple concepts at once.

Step 4: Split Your Audience Randomly

Most digital advertising platforms like Google Ads and Meta Ads Manager automatically split your audience randomly. This ensures that external factors don't skew your results.

Step 5: Determine Sample Size and Duration

Run your test long enough to gather statistically significant data. This typically means at least 100 conversions per variation, though the exact number depends on your current conversion rates and traffic volume. Most tests should run for at least one week to account for daily fluctuations in user behavior.

Step 6: Analyze and Apply Results

Once your test concludes, analyze the data objectively. The winning variation becomes your new control, and you can begin testing new elements to further optimize performance.

Popular platforms like Google Ads, Meta Ads Manager, Mailchimp, and HubSpot offer built-in A/B testing features that make this process straightforward and accessible for businesses of all sizes.

The Benefits of A/B Testing for Local Businesses

Local businesses with tight budgets can benefit greatly from A/B testing, which helps maximize the impact of existing marketing spend. For example, a restaurant testing two Facebook ads—“Best Pizza in Town” vs. “Family Recipe Since 1985”—might find the family tradition angle drives 40% more orders. This insight not only boosts the current campaign but informs future efforts. A/B testing also uncovers unique audience preferences, helping local businesses craft messages that resonate with their community. With data-driven insights, you can confidently invest in what works.

Test, Learn, and Grow Your Success


Digital marketing success comes from making smart decisions based on data. A/B testing provides the framework for this improvement, turning every campaign into a learning opportunity.

The businesses that thrive embrace consistent testing, allowing audience behavior to guide their marketing decisions. The insights gained will improve current campaigns and build a foundation for all future marketing efforts.

Ready to take the guesswork out of your digital strategy? Partner with Zimmer Communications to test smarter, achieve better results, and drive real business growth.

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